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Your 11xbet privacy rights

This Privacy Policy explains what account data we collect, why we use it, how long we keep it, and how you can ask us to correct or remove…

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Clear privacy terms for India

11xbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies when you create an account, use the lobby, contact support, or make account-related payments through India options such as UPI, Paytm, PhonePe, or Google Pay. We collect only the details needed to run your account, verify access, protect the wallet, answer requests, and

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meet legal duties that may apply. Some checks can depend on your location, device, payment route, and applicable local law. If local law does not permit access in your area, availability may change. We do not sell your account profile to unrelated advertisers. When we work
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with payment processors, identity checks, hosting vendors, fraud-prevention services, or support tools, they receive only the data needed for that task. You can contact us to ask for access, correction, deletion where allowed, or a clearer explanation of how a record was used.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

SUPPORT PATHS

Reach us about privacy requests

Privacy requests need a route that protects your account while letting us respond without delay.

Account chat Open account chat from the signed-in area and choose the privacy topic. This lets our team see your account reference without asking you to repeat payment, device, or login details in an open message.

Email request Send privacy requests from the email address linked to your account and include the change you want. Avoid sending card screenshots, full UPI handles, or extra identity documents unless our team asks.

Verification step Before we act on access, deletion, or correction requests, we may confirm that the request came from you. This protects wallet records, login history, and past support conversations from being changed by another person.

DATA HANDLING

How we protect your privacy

Our privacy work covers the full account journey: sign-in, wallet activity, game session records, support messages, cookie settings, and payment references.

Data we collect

We may collect your name, contact details, login records, device data, wallet activity, game session references, support messages, and payment identifiers. We do not ask for more than we need for account operation.

Why we use it

Your data helps us open and maintain your account, process UPI, Paytm, PhonePe, or Google Pay records, detect unusual access, answer support requests, and meet duties that may apply under local law.

Cookies and devices

Cookies help keep you signed in, remember basic choices, measure page errors, and protect sessions from repeated failed access. You can manage browser cookies, but some account functions may not work correctly without them.

Security checks

We use access logs, one-time verification steps, session monitoring, and wallet review signals to reduce account misuse. These checks focus on protecting your balance, login history, and payment references from unauthorised changes.

Retention periods

We keep records for as long as needed for account use, payment tracing, dispute handling, security checks, and legal duties. When a record is no longer needed, we delete or anonymise it where allowed.

Your choices

You can ask to access, correct, update, or delete personal data where the law allows. Some records, such as payment logs or fraud checks, may need to be kept for compliance reasons.

Privacy Policy questions answered

These answers explain common privacy choices in plain English, including the data we collect, the reason we keep it, how payment records are handled, and how you can reach us about your account. For account-specific requests, contact us from your registered email or signed-in chat.

We may collect your name, email, phone number, login activity, device details, wallet records, game session references, support messages, and payment identifiers. The exact data depends on how you use your account.

Payment records help us match deposits and withdrawals, trace UPI, Paytm, PhonePe, or Google Pay references, handle disputes, and protect your account. We use only the details needed for account and wallet checks.

Yes. Contact us from your registered email or signed-in chat and state what needs changing. We may verify your identity before updating contact details, payment references, or account records linked to security checks.

You can ask us to delete personal data where local law allows. Some records may be kept for payment tracing, dispute handling, fraud prevention, or legal duties before they can be removed.

Cookies help maintain your session, remember basic preferences, measure technical errors, and reduce repeated unauthorised access attempts. You can manage cookies in your browser, though some account features may need them.

We may share limited data with payment processors, identity checks, hosting providers, fraud-prevention tools, and support systems. Each party receives only what is needed to complete the specific service for your account.

Use signed-in chat or email us from the address linked to your account. Include the request type, your account email, and any relevant payment reference, but avoid sending unnecessary documents.

Your 11xbet privacy rights

Reach us about privacy requests

How we protect your privacy

Data we collect

Why we use it

Cookies and devices

Security checks

Retention periods

Your choices

Privacy Policy questions answered

01 What personal data does 11xbet collect?

02 Why do you need my payment records?

03 Can I ask for my data to be corrected?

04 Can I request deletion of my account data?

05 How does 11xbet use cookies?

06 Who can receive my personal data?

07 How do I contact 11xbet about privacy?

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